FAQ

WHAT ARE THE ADVANTAGES OF CREATING AN ACCOUNT?

There are many advantages to creating an account on Tenniszon.com. This will only take a few seconds and you will not have to do it over again on your next purchases. Your profile will give you access to interesting features, such as:

  • Managing your account details;
  • Faster payments;
  • Registering multiple shipping addresses;
  • A chart summarizing recent activities (orders and their status);
  • Wish list, product comparison and comments;
  • Managing your returns;

WHAT ARE THE ADVANTAGES OF SUBSCRIBING TO THE NEWSLETTER?

Subscribing to the Tenniszon newsletter is easy and you will stay informed on the latest products, special offers and promotions going on in store or on-line. Far from being intrusive, our newsletter is an excellent way of keeping in touch with our tennis store, year-round.

I WOULD LIKE TO PLACE AN ORDER FOR A SCHOOL, MUNICIPALITY, INSTITUTION… WHO MUST I GET IN TOUCH WITH?

You will find all necessary information on volume purchase by contacting customer services at the following address: service@www.tenniszon.com. You may also get in contact with our head manager – customer services, Jean-Marc Bourgeois, at 514-331-5331.

WHAT ARE THE ACCEPTED METHODS OF PAYMENT?

Tenniszon.com accepts the following methods of payment:

  • Visa
  • Master Card
  • American Express
  • PayPal

HOW MUCH IS SHIPPING AND HANDLING, WHAT ARE THE DELAYS AND WHAT ARE THE AVAILABLE METHODS OF SHIPPING?

You will find the information by clicking on shipping delays

WHAT ARE THE RETURN POLICIES?

You will find the information by clicking on shipping and returns

WHERE CAN I FIND THE STORES' CONTACT INFORMATION?

You will find a list of our stores by clicking on stores

HOW TO CONTACT US

The email address web@www.tenniszon.com is available 24 hours a day, and messages will be answered within 12 hours. To get in contact with one of our sales consultants during business hours, call toll-free 1-800-353-8661.